1. Introduction
This Privacy Policy describes how Zoomee Auto Rentals (“we,” “our,” “us”) collects, uses, discloses, and protects your personal information when you use our website and services. By using the Service, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal information you provide: When you make a reservation, create an account, or contact us, we may collect information such as your name, email address, phone number, driver’s licence information, payment details, date of birth, and other identifying or booking-related information.
2.2 Automatically collected information: We may collect certain usage data automatically when you use our website, such as your IP address, device type, browser type, pages visited, time spent, referral source, and cookies or similar technologies.
2.3 Third-party sources: We may receive information about you from third parties (for example, payment processors, verification services, or publicly available sources) and combine it with other information we collect.
3. Use of Information
We use your information for the following purposes:
To provide, operate, and maintain our Service and fulfil bookings.
To process your transactions and send you confirmations, invoices, and reminders.
To verify your identity (e.g., driver’s licence checks, age eligibility).
To communicate with you — customer support, updates, marketing (if you opt-in).
To improve, personalise, and analyse our Service (e.g., website usage, preferences).
To comply with legal obligations, protect our rights, and prevent fraud or other unlawful actions.
4. Disclosure of Information
We may disclose your personal information:
To our service providers, partners, or agents who perform services on our behalf (reservation management, payment processing, inspection services, vehicle tracking).
To comply with legal, regulatory, or governmental requests (such as law enforcement, courts, or regulatory bodies).
In connection with a sale, merger, reorganisation, or acquisition of all or part of our business (you will be notified of the change).
With your consent.
We do not sell your personal information to third-party marketing companies.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies help us to improve the website’s performance, remember your preferences, and provide enhanced features. You can set your browser to refuse cookies—however, some parts of the Service may not function properly if you do.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements. When personal information is no longer required, we will delete or anonymise it in accordance with our policies.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you.
The right to correct or update inaccurate or incomplete information.
The right to request deletion of your personal information (subject to legal or contractual restrictions).
The right to withdraw consent where we rely on it.
To exercise any of these rights, please contact us at the details provided below.
9. International Transfers
If you are accessing the Service from a location outside the United States, please note that your information may be transferred to—and processed in—the United States (or other jurisdictions) where our servers or service providers are located. By using the Service, you consent to such transfers.
10. Children’s Privacy
Our Service is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us personal information, please contact us and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Zoomee Auto Rentals
📍 PO Box 752, Wallingford, CT 06492, USA
📧 Karl@zoomeeauto.com
📞 203-623-3911